Monique Hammond is a registered pharmacist who was born and raised in Luxembourg. She graduated with high distinction from the University of Minnesota, College of Pharmacy. She entered the world of hearing loss in fall 2005 when she went totally deaf in her left ear. Monique tells her story and what she learned from the experience in her book, What Did You Say? An unexpected Journey into the World of Hearing Loss. Monique is vice-president of the Twin Cities chapter of the Hearing Loss Association of America. She recently completed two terms as a governor-appointed commissioner for the Commission of Deaf, Deafblind and Hard-of-Hearing Minnesotans, where she served as vice-chair. She is a member of the American Tinnitus Association (ATA) and of the Hearing Loss Association of America (HLAA), national and local chapters.